Facebook is testing a new photo viewer layout that mounts
engagement buttons and comments to the right rather than beneath images.
See, Facebook doesn’t want you to just view comments, it wants you to
start a conversation. Apparently the company doesn’t care about being
accused of copying Google+, since the viewer’s layout is very similar to
that of its competitor.
The fact is that this is good design, though, so it makes sense for
Facebook to integrate whether or not it has appeared elsewhere.
Currently when Facebook users view photos, they see a big blank space on
the right but can’t see the comments below with scrolling past the fold
and away from the image. That makes users more likely to leave the
photo viewer before engaging. The blank space is better filled with
comments that lend context to a photo, as a small percentage of Facebook
users are now seeing.
Facebook hasn’t been shy about taking inspiration from other
products. In the months since Google+ launched, Facebook has added
features found in Google+, including an asymmetrical Subscribe option, video chat, enhanced friend lists, and near-infinite post length.
Facebook’s goal is the best user experience, and Google got a lot of
that right. Google+ certainly wasn’t shy about using Facebook’s design
as a starting point.
Facebook employees have repeatedly assured me that product teams
aren’t thinking about ad revenue when they design products.
Still, convenient repercussion of the tested photo viewer design may be
an increase in ad clicks. Rather than displaying ads beneath photos, the
tested design shows them more prominently in the comments sidebar.
Finding these types of synergies between business and user experience
will be key to Facebook honoring the interests of its future investors.
So why does this small change matter? First, encouraging conversation aligns with Facebook’s goal of driving connections
between people, such as friends of a photo’s owner who might interact
in its comment reel for the first time. Second, these comments drive
notifications for all other commenters, which inspire more return visits
and time on site. I bet the test will show increased engagement, and
Facebook will implement some version of side-mounted comments.
[Thanks to Josh Constine for the screenshots]
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